Frequently Asked Questions
Everything you need to know about your ZEFIRO experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are ZEFIRO products sustainably made?
Yes, we are committed to ethical fashion. We use organic cotton, recycled fibers, and work exclusively with fair-trade certified factories to minimize our environmental footprint.
Can I track my package in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and offer flexible payment installments through Klarna and Afterpay.